If you are not entirely satisfied with your purchase, we’re here to help. If you have an issue, please email us via our contact form.
Customers can request a refund within 30 days of receiving their order if the product is in new condition. If 30 calendar days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
Return shipping costs are the responsibility of the customer.
To be eligible for a return, your item must be unused and in the same condition you received it. Your items need to include the order number or proof of purchase.
We do not accept returns for merchandise that is the incorrect size. Please order merchandise in a size larger if you’re unsure. We only replace items if they are defective or damaged.
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method. Depending on the payment method, it may take a few days for it to get credited to you.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Additional notes: ** If you enter the incorrect shipping address when ordering and the shipment is returned to us, you will be responsible for paying the shipping costs to send the order back to you.
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